Home  Customer Testimonials
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| Customer Testimonials |
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LogoSurfing.com Case Studies: Customer: Geek Squad Customer Need: Branding a service as unique as the Marine Electronics and Installation from Geek Squad is a priority for Best Buy and the Geek Squad team. Using promotional products to introduce this option to their customer base was one part of the overall marketing campaign which also included printed brochures. LogoSurfing’s Solution: LogoSurfing’s team worked with the Geek Squad staff to identify a product that would help them meet their advertising needs and give their customers something to leave the store with to remember the Marine Services offered by Best Buy and Geek Squad. All agreed that a Floating Keychain was the perfect advertising tool for the great Marine Services offered by Geek Squad!
Customer Feedback: “our customers love these! We use them at all of our Boat Shows... to get the word out to our customers that we now do Marine Installs via our Geek Squad and sell Marine product in our local stores. We even have stores requesting floaties as well to hand out to customers when they do events at their stores. They really have been a big hit! ... they are walking advertisement for our products! So far you guys have been fabulous with our orders.” Customer: The United Way Customer’s Need: LIVE UNITED – It’s a Creedo, a Mission and a Goal for all associated with The United Way. Promoting this message is crucial to The United Way of Greater Duluth. LogoSurfing’s Solution: LogoSurfing’s team worked with the management and marketing staff of The United Way of Greater Duluth and designed a graphic to be printed on one of our great backsacks. What was important to The United Way was to provide a product that had enough impact to catch the attention of those they were targeting and using a product that was functional so it was not set aside and was used as much as possible. We selected the Drawstring Backpack. The Perfect option to reach children with a positive message!
Customer’s Feedback: " Good Morning - We received our order today and they are absolutely wonderful! Thank You! Customer: Coca Cola Corporation Customer's Need: The World Renowned Coca Cola Corporation Needed a Unique Gift to Celebrate the Cornith Bottling Company's 100th Anniversary. LogoSurfing's Solution: LogoSurfing's Sales Associates Sprung Into Action and Presented Coca Cola Management with a Variety of Options. Coca Cola Decided to Tie the Summer Season into Their Ad Campaign and Selected The Oxford Picnic Basket. The Perfect Summer Gift to Celebrate One of the Top Company's in the World!
Customer's Feedback: "LogoSurfing.com went above and beyond in both their search for and delivery of the product we eventually selected to celebrate the 100th anniversary of one of our top Bottling Distributors. We intend on using LogoSurfing.com to help us further our branding efforts. LogoSurfing delivered a quality product in a timely manner at an excellent value. LogoSurfing.com helped Coca Cola celebrate a wonderful achievement." Customer: OfficeMax Customer's Need: Every company can claim to be a leader. OfficeMax earns the distinction from those who matter most: their customers. Training is a huge reason why they can stand by this claim. LogoSurfing.com was asked to help OfficeMax find a perfect gift for their employees who completed a “boot-camp” style training session. LogoSurfing's Solution: LogoSurfing coordinated their efforts to match the current theme already put in place by OfficeMax. We met with their Marketing and Human Resource team and decided a Dog Tag would be the perfect compliment to the “boot-camp” theme. One issue – they only had 7 days until their event. LogoSurfing.com’s graphic artist designed a custom logo and slogan and production began immediately. The shipment was routed and delivered on time to the location of the training.
Customer’s Feedback: Upon arrival, a representative from OfficeMax called to thank LogoSurfing for our efforts and the quality of the product we delivered. We received a call a few days later telling us how successful the Dog Tags were in motivating everyone to focus on completing the training. The Dog Tags are the talk of the company right now and everyone, including management, has asked for their own OfficeMax Dog Tag.
Customer: Macy's
Customer's Need: Macy's and Bloomingdale's are among the most recognized retail brands in America - and worldwide. They are known for creating unique merchandise assortments, operating destination stores, hosting attention-getting community and fashion events, and driving innovation in fashion-oriented e-commerce. LogoSurfing.com was asked to help Macy's brand a new training program.
LogoSurfing's Solution: LogoSurfing worked with local Macy's representatives and the theme Macy's had set for creating Starts within their business. We choose one of our many Star Stress Relievers, which were handed out at the time of training.
Customer's Feedback: "Hello Judith, The Stress Stars arrived and we had our Macy's West Operations meeting yesterday in LA. The star stress balls looked great and were a huge hit. Thank you, Leslie"
Customer: Fredrick County Bank Customer Need: Frederick County Bank is committed to being a customer-oriented and community-minded financial services organization that will provide the highest quality products and services while increasing long-term shareholder value. The executives at the bank were looking for an employee appreciation gift for the company picnic. LogoSurfing’s Solution: The product selection group from Fredrick County Bank and the LogoSurfing team looked for a product that would be a perfect fit for their employee picnic. Picking an employee appreciation gift for the staff was important to the management team from the bank. They wanted a product that was both functional yet still impressive in quality. With summer upon us, a utility tote bag was the perfect option. We selected the Tote Bags.
Customer’s Feedback: " The bags just arrived and they look GREAT! It was a pleasure doing business with your company and with Judi. Judi was very pleasant and helpful during the ordering and shipping process. We ordered the tote bags for our annual company picnic. Everyone was impressed with the quality and cost of the bags. I passed your company info onto our Marketing department; they order promotional items throughout the year." Kelly
Customer: Melior  Customer's Need: Dedicated to uncovering new therapeutic applications for partners' existing drugs. By utilizing the unique and highly efficient theraTRACE. Melior focusing on Therapy, and was looking for a therapeutic manner to promote their company. LogoSurfing's Solution: LogoSurfing's team worked with Melior to pick out the perfect promotional item that also fit their branding message of therapy. When all was said and done, Melior picked the Gel Stress Ball. These liquid filled stress balls are great for promoting Melior and also serve as a relaxation device for their customers and patients.
Customer's Feedback: "I appreciate your commitment to customer service, and will make sure we use you when we are ready to purchase additional promotional products. You have been so helpful in sending samples and helping us chose just the right promotional item for our advertising project. We will be using you for all of our promotions." Customer: Global Employment Solutions Customer's Need: Global Employment Solutions has been in the national market for over 30 years. They have the expertise and resources to recruit top talent from across the street or the other side of the world. Global was looking for a spring time give-away to reward their current clients and attract new clients. LogoSurfing's Solution: LogoSurfing's contacted several new suppliers looking for the perfect item. Global accepted LogoSurfing suggestion of Forget-Me-Not seeds. LogoSurfing now offers the full line of Bently seeds.
Customer's Feedback: "We have worked with LogoSurfing.com on many of our marketing initiatives. On our last give-away, we had our customers asking where they could get the Forget-Me-Not seeds for their clients. We will continue to use LogoSurfing to help us reward our customers and create national brand awareness for Global Employment Solutions. LogoSurfing offers a great selection of products, excellent prices, perfect customer service and most of all GREAT IDEAS!" Additional Customer Feedback:
Louisiana Spirit Coastal Recovery Counseling Program Louisiana Spirit Coastal Recovery Counseling Program is a state-funded Crisis Counseling and Stress Management program for individuals, families and groups most affected by the recent oil spill along the Louisiana Gulf Coast. Louisiana Spirit is a program unit within the Louisiana Department of Health and Hospitals – Office of Mental Health (DHH-OMH). "We made a great team! We have learned from this experience. Many – Many thanks to you and your wonderful team! The next time we will be awesome!!" "Many thanks Matthew to you and your team. " "The bags just arrived – the managers love them! " "Thank you! You are a life saver! I am still trying to get you at least the orders for the bottles.....” "Have the tote bags and lanyards shipped yet or do you know when. My managers were thrilled with the pens and whistles. You accomplished a great job!" "I definitely am going to speak to both managers on your behalf. I personally appreciate all the time and effort you put into getting us what we wanted. You worked diligently with me to make things happen. ... I don’t know what time they will be getting out. I am having problems with the company I ordered the pens from, so I am definitely disappointed that we did not go with you. If I cancel with them can you help?"
"LOOKS GOOD!!! You have been awsome. We will definitly be using you again!!!!"
Relay For Life is a fun-filled overnight event designed to celebrate survivorship and raise money for research and programs of your American Cancer Society. During the event, teams of people gather at schools, fairgrounds, or parks and take turns walking or running laps. Each team tries to keep at least one team member on the track at all times. Thanks! Everyone is really getting into the spirit of the relay. Anne
Just wanted to follow up with a THANK YOU for our order!! The reunion was a great success, even though we had Tropical storm Danny with 40mph winds and 4-6 inches of rain !!! The koozies you did for us were great and thank you for putting up with my MANY emails and changes !!! Kathie O’Dwyer ABRHS Class of 1979 (these are the LATE nighters after paying for extra hours at the bar, with the koozies!!)
Since 1896, South Carolina State University has maintained a legacy of excellence in education. We have been home to generations of scholars and leaders in business, military service, government, athletics, education, medicine, science, engineering technology and more. Located in Orangeburg, S.C., SC State was founded as a land grant college with a mission of providing education and service to the citizens of the state. In its first century, SC State was a leader in education and continues to lead the way into the next century Hello LogoSurfing: We’ve received the items and everything looks great! You guys have been great and we will use you again! I.B.
Hello The water bottles are great. The bottles were a big hit as a gift on our Lion/Volunteer Recognition Day to all of our Volunteers as well as our Lion's Clubs that support us. Christine
Thanks for stepping up to the plate with all of the wild pitches that have been thrown during all of this with the manufacturer. We appreciate you working with us and for us to meet our needs. Thanks again, Stan Thanks Matthew! This is great news and I really appreciate your persistence for us. Best, Ryan
Perfect, NICE, QUICK WORK, we will use you again for other items in the very near future, GREAT! Thank you! Regards J.Reid
"The fans arrived. They look perfect!" Lindsey Thank you so much Matthew. I really appreciate all of your support with getting this done so quickly and cost effectively for us. We will be sure to use you again and I hope to give you more notice on future projects. Thank you..... -Samantha I received them (magnifiers) today and they look great! Thank you! Please let me know if you have a sale on these ever. I will likely order more. Thanks again! Kati
You guys do GREAT work. It is exactly what we asked for. Thank you so much for everything. Rarely have I ever sent something in pieces like that and received it back the first time perfect! Thank you! Samantha Senger Thank you for the excellent job that was done on the fans that I ordered for my church. They arrived Sat., Aug.14th. I look forward to ordering from Logo Surfing in the future. Linda Allen We received our personalized pencils yesterday and wanted to tell you "Thank You" so much. Our son was thrilled with them. We look forward to doing business with you again in the future. B. Downing We are in Nashville and have tons of fans here and they look incredible! Thanks again! :) Jessica
Good morning
Subject: RE: bottles arrived
You made a good decision with the white Imprint.
Add me as a testimonial - i'd be happy to participate - you've been amazingly responsive!!!
Thanks again!
-amy
ps i bought ribbon with music staff printed on it and am tieing it around the bottles. might attach chocolate guitars, too...not sure yet....
Hi Matthew,
Thank you so much for the quick response to our shipment problem. The new delivery arrived today and every mug is in great shape and looks beautiful! You have been so wonderful and we will definitely be using logosurfing.com again for our school district needs.
Thank you for the excellent service and quick response to meet our deadline!
Lori Ross Human Resources
As I was opening your email my husband walked in the door with a package. The pencils!! Thank you. They look great. Will give them out at the end of our VBS this coming week. God bless you and your family. In His service, Mary Ann Walden
Good Morning, I want to thank you for your professional help in selecting marketing items that are within our budget. With the current economic situation we, like many other companies, are trying to keep our cost down when it comes to marketing items and your help proved that we could afford to spend a little money on marketing. LogoSurfing has many quality items at a low cost to choose from and the results from your suggestions on how to set up the print for our pads and ink pens makes me proud to pass out to prospects and customers. I was very happy with your service from start to finish and the speed in which we received the items. I will not hesitate to mention LogoSurfing, if I hear someone looking to purchase marketing items. Regards, June
Subject: Great Products and service
Received! Thank you again for all your help!
Sylvia Nierling, Director of Sales
Subject: sample We are looking to order plastic stadium cups and would like a sample please. We just placed an order for hand fans and looking for a good price on cups. Great Customer Service!
Williams Family Dentistry
The fans arrived and they look better than we expected. Thanks for getting it to us so quickly! I really appreciate it. Dawn
“We at Pizza.com made the last minute decision to attend a relevant trade show for our on-line portal and we needed a way to help get the word out. We had very little time and a limited budget. We called LogoSurfing Promotional Products and they stepped up and made it happen for us. Within 24 hours our products were on the way to our hotel in Las Vegas. The pens we selected looked great and we had lots of positive comments from the attendees. We would certainly recommend LogoSurfing.com for anyone looking for products to promote their message.” Ed - President Subject: Re: LogoSurfing Donation Thanks again for the pens/pencils. We packed hundreds and hundreds of backpacks earlier this month and distributed them to the local children in need. I am checking to see if you have heard about the erasers. I have not seen them yet. If you have time, check out our website for pictures from our backpack packing day. What a great feeling to supply these kids with the tools they need to be successful in school! Thanks again! Cindy Dittmer Here is the purchase order for our 2nd order. I really like your company and will keep you bookmarked for all of our printing needs. JBeth " Our staff are enjoying the Magic Stress Balls. Thank you and your team so much for the prompt response and professional service." Kindest regards, Kimberly "Thank you; your kindness is appreciated. This has been a great experience" Rhonda "The bags just arrived and they look GREAT! Thank you very much for all your help. Thanks again," Kelly Subject: RE: LogoSurfing.com Order Confirmation - 14088
Thanks as well. I appreciate your help and also look forward to working together in the future!!!
Have a great weekend!!!
Lisa
Received the pencils. They look great. Thank you! Krista I received the pencils last week. Just wanted you to know how pleased I am with them. They really look nice. Thanks for your help. Billie (Austin School System) Judi, I just wanted to let you know that the padfolios arrived this afternoon and they look GREAT! You guys really did a wonderful job. I really appreciate everything you did to make sure they got here on time. They'll be the perfect addition to our function this weekend. It was a pleasure working with you. Have a great weekend, Grace ...."I loved the service and product I received from your company! Dealing with your company was a pure joy! Everyone was delightfully helpful and courteous!" Mary - Sequatchie K12 Many thanks to Judy Lowery and her team who bent over backwards to ensure that everything AGAPE HOUSE MINISTRIES - BAHAMAS needed for our Womens Conference in April 2009 and our Mens Conference in June were designed, completed and delivered to our satisfaction. The quality of your work and customer service is unprecedented we will continue to patronize LOGOSURFING and spread the word in the BAHAMAS. Judi-We received our fish yesterday! The bosses were very happy with the product and the imprint. Thank you for all of your assistance in this project. I will be recommending Logo Surfing to anyone who is looking for quality and unusual imprinted products.Thanks again & have a great day. Jennifer
Hi there, Thank you very much very much for your help!!!! Hope that we can do business again very soon. Best Regards, Perfect! Never doubted you! Thanks again!!! - B.M.
Hi Matthew – just wanted to drop you a line to let you know that we received the PIPPIN magnets and we LOVE them! They look fantastic! Thanks very much for all of your help. We are very, very pleased with the final product.
Hopefully we’ll get a great response from them.
Center Theatre Group
I just wanted to write and comment on the excellent service I received from one of your staff. Judith Lowery worked with me so patiently and just did an outstanding job helping me buy calculators recently. She helped me make my order, and then helped walk me thru the process of getting them with a purchase order. I hate it that it became a monumental effort to get things straightened out in the main office to get them paid for! The book keeper' s computer died, then the program to make out purchase orders was messed up, then I had to be out for a root canal, and generally it was one disaster after another and several days before I could get Ms. Lowery all the information she needed. She was so nice to email me and keep me informed on everything that was going on in the transaction. Sometimes it is very difficult to get to see our office staff, let alone talk to them. It was Ms. Lowery who kept me informed on what my own work place was doing! I know working with our office staff must have been a royal pain for her. It was an ordeal for me, and I KNOW AND LIKE the bean counters at work! I was so lucky to have Ms. Lowery working on the order on your end. I don't think I could have made it through this whole process without going postal on our office staff if it were not for Ms. Lowery's patience, kindness and endless supply of encouragement. Again, I just wanted to write this to tell you what a hard-working, efficient, and kind individual you have working for your company. She really gives your company a positive image for the public and represents the best in customer service. Sincerely, Mary Hill Johnson
The boxes of stickers look great. We are very happy with the results. Thanks for everything
Judi, Thanks for the Christmas greeting. I wanted to thank you for the great pencils you did for us - they are getting a great response from the youth and those in our community we are reaching out to. Thanks again and looking forward to working with you in 2009. David Richardson
"Hello LogoSurfing- I wanted to take the time to thank you for working with us so expeditiously last week when we were in a panic on what to do about our promotional items. We did receive the items as promised on Wednesday morning just in time for the events. I know a lot of business owners who have ordered promotional items from different companies and just were not satisfied with the quality or the item and/ or the quality was misrepresented. I really like the items. They are exactly as we discussed and the images Hair Flare Inc approved. Is there a printed catalog you guys can to see us at the address below?" Thank you, Shavon "Good morning, This e-mail it to tell you what a wonderful customer experience I had with your company. To often people are quick to send messages about bad experiences while good experiences go somewhat unnoticed. On 06/20/2007 @ 22:54 I e-mailed a "possible order request" to your service address. Within 2 minutes I received a reply from your associate Matthew Watkins. He put me in touch with Judith Lowery and stayed part of the conversation until he knew I was taken care of. The order I wanted to place was not large and I had to keep a budget in mind.These two associates treated me like I was their only customer. The responses were fast, friendly, and very professional. Judith was able to help me place an order that met my needs. The order needed to arrive by July 13. I received it today. Because of these two associate you can count of me for return business. You can also count on me to give you company name to others. I am sure I do not have to tell you how lucky your company is to have associates like Matthew and Judith representing you." Deb "Morning Judith, I wanted to take a moment and say Thank You so much for the Picnic Back Pack. It is just perfect for several trips !! I gave the chief his gift as well, and he loved it. We not only have gotten great promo products from you over the years, but you always find ways to reward our loyalty. You should be hearing from him soon. Thanks again. It's just so perfect, I can't wait to take it out !!" Debbie Judy, "We are good to go. Thanks for your help you provided the service that my company requires. I appreciate it very much and if you will send to me your boss’s email address I would like to contact him and let him know just how well you took care of my order. This is our first time with your company and I am very well pleased." Donald "Hi LogoSurfing.com, Just wanted to let you know that I got the pens yesterday and it was exactly what I wanted!!! I've already sold some to my co-workers who've said "Oh, goody, goody!! Thanks again for all your help!!" Teri
"I had an odd request; I needed a large number of pens that can be taken apart and reassembled. We train mentally challenged individuals how to work then find them employment. LogoSurfing provided, free of charge, hundreds of pens that are being used for assembly training. Thank you LogoSurfing for providing these training devices (pens) that will help make many individuals more independent." Sincerely, Eric "I can’t thank LogoSurfing enough for their patience and exceptional customer service! No matter how many times I changed my mind about what item to get and no matter how many questions I had, LogoSurfing was always very quick to respond and extremely easy to deal with. I have referred many clients and colleagues to LogoSurfing.
The items that we have bought were delivered in a timely manner and they were exactly what I wanted! I am a LogoSurfing believer and I will continue to shop from them! When you find a company that is willing to go above and beyond to ensure customer satisfaction, you stick with them! And, that is exactly what I will do! " Thank you, Julie
"Recently you printed pencils for me with a really great wedding graphic. I wanted your team to know how much we loved the pencils and the customer service was excellent. Thank you very much and we will be back for more promo pencils. Thank you very much!!!" Susan
“I ordered personalized wedding pens for my sisters wedding. I wanted you to know that I appreciated the effort you made to meat our deadline. I put this off till the last minute and your team delivered a great imprinted pen. Thanks for everything!” Stacey
“Logosurfing.com helped me find the perfect imprinted key ring. We sell automotive paint to repair shops and car dealerships. Our keychains had our logo and phone number and have been a hit with our clientele. Thank you so much for your help.” Betty
“I wanted to take a moment and praise the level of service your team provided me on my recent order. I have been a buyer of promotional products for years, and this was one of the best experiences I have had to date. I will buy more personalized key chains from you again!” Stephanie "The magnets look really good! Thank you very much. You will be highly recommended by me. You probably won't hear from me for a while for more orders until my site goes live, but when I am ready, you sure will." Matt
Judi, I just wanted to thank you for all the help you've given me. Thanks for being so accessible and patient. I look forward to receiving the shipment and in doing work with your company in the future! Have a great day!! Kate Other LogoSurfing Customers Include:
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