LogoSurfing Promotional Products Case Studies:
Customer’s Need: Nissan is known world wide for its innovative automotive design. Nissan is also known for being a leader in diversity and advancement of its workforce.
LogoSurfing’s Solution: A working group was assembled between both Nissan and LogoSurfing.com in order to identify the most effective way to launch a new internal Nissan team comprised of "women on the move" at Nissan. With a tight deadline on the project, the LogoSurfing staff suggested a set of items including sticky notes, note pads and pens, which are both functional and effective in introducing the new group to all of Nissan North America.
Another satisfied Fortune 500 company!
“Just wanted to reemphasize…….everything looks GREAT!!! Thanks so much." - Department Head
"Awesome!! We got everything and all the items ordered looked great!!!" Team Lead
Customer: Geek Squad
Customer Need: Branding a service as unique as the Marine Electronics and Installation from Geek Squad is a priority for Best Buy and the Geek Squad team. Using promotional products to introduce this option to their customer base was one part of the overall marketing campaign which also included printed brochures.
LogoSurfing’s Solution: LogoSurfing’s team worked with the Geek Squad staff to identify a product that would help them meet their advertising needs and give their customers something to leave the store with to remember the Marine Services offered by Best Buy and Geek Squad. All agreed that a Floating Keychain was the perfect advertising tool for the great Marine Services offered by Geek Squad!
Customer Feedback: “our customers love these! We use them at all of our Boat Shows... to get the word out to our customers that we now do Marine Installs via our Geek Squad and sell Marine product in our local stores. We even have stores requesting floaties as well to hand out to customers when they do events at their stores. They really have been a big hit! ... they are walking advertisement for our products! So far you guys have been fabulous with our orders.”
Customer: The United Way
Customer’s Need: LIVE UNITED – It’s a Creedo, a Mission and a Goal for all associated with The United Way. Promoting this message is crucial to The United Way of Greater Duluth.
LogoSurfing’s Solution: LogoSurfing’s team worked with the management and marketing staff of The United Way of Greater Duluth and designed a graphic to be printed on one of our great backsacks. What was important to The United Way was to provide a product that had enough impact to catch the attention of those they were targeting and using a product that was functional so it was not set aside and was used as much as possible. We selected the Drawstring Backpack. The Perfect option to reach children with a positive message!
Customer’s Feedback: " Good Morning - We received our order today and they are absolutely wonderful! Thank You!
Thank you both for your assistance with this project, you have both been very helpful and a delight to work with.
Thanks again and have a wonderful summer! "
Customer: Coca Cola Corporation
Customer's Need: The World Renowned Coca Cola Corporation Needed a Unique Gift to Celebrate the Cornith Bottling Company's 100th Anniversary.
LogoSurfing's Solution: LogoSurfing's Sales Associates Sprung Into Action and Presented Coca Cola Management with a Variety of Options. Coca Cola Decided to Tie the Summer Season into Their Ad Campaign and Selected The Oxford Picnic Basket. The Perfect Summer Gift to Celebrate One of the Top Company's in the World!
Customer's Feedback: "LogoSurfing.com went above and beyond in both their search for and delivery of the product we eventually selected to celebrate the 100th anniversary of one of our top Bottling Distributors. We intend on using LogoSurfing.com to help us further our branding efforts. LogoSurfing delivered a quality product in a timely manner at an excellent value. LogoSurfing.com helped Coca Cola celebrate a wonderful achievement."
Customer's Need: Every company can claim to be a leader. OfficeMax earns the distinction from those who matter most: their customers. Training is a huge reason why they can stand by this claim. LogoSurfing.com was asked to help OfficeMax find a perfect gift for their employees who completed a “boot-camp” style training session.
LogoSurfing's Solution: LogoSurfing coordinated their efforts to match the current theme already put in place by OfficeMax. We met with their Marketing and Human Resource team and decided a Dog Tag would be the perfect compliment to the “boot-camp” theme. One issue – they only had 7 days until their event. LogoSurfing.com’s graphic artist designed a custom logo and slogan and production began immediately. The shipment was routed and delivered on time to the location of the training.
Customer’s Feedback: Upon arrival, a representative from OfficeMax called to thank LogoSurfing for our efforts and the quality of the product we delivered. We received a call a few days later telling us how successful the Dog Tags were in motivating everyone to focus on completing the training. The Dog Tags are the talk of the company right now and everyone, including management, has asked for their own OfficeMax Dog Tag.
Customer's Need: Macy's and Bloomingdale's are among the most recognized retail brands in America - and worldwide. They are known for creating unique merchandise assortments, operating destination stores, hosting attention-getting community and fashion events, and driving innovation in fashion-oriented e-commerce. LogoSurfing.com was asked to help Macy's brand a new training program.
LogoSurfing's Solution: LogoSurfing worked with local Macy's representatives and the theme Macy's had set for creating "Stars" within their business. We choose one of our many Star Stress Relievers, which were handed out at the time of training.
Customer's Feedback: "Hello Judith, The Stress Stars arrived and we had our Macy's West Operations meeting yesterday in LA. The star stress balls looked great and were a huge hit. Thank you, Leslie"
Customer: Fredrick County Bank
Customer Need: Frederick County Bank is committed to being a customer-oriented and community-minded financial services organization that will provide the highest quality products and services while increasing long-term shareholder value. The executives at the bank were looking for an employee appreciation gift for the company picnic.
LogoSurfing’s Solution: The product selection group from Fredrick County Bank and the LogoSurfing team looked for a product that would be a perfect fit for their employee picnic. Picking an employee appreciation gift for the staff was important to the management team from the bank. They wanted a product that was both functional yet still impressive in quality. With summer upon us, a utility tote bag was the perfect option. We selected the Tote Bags.
Customer’s Feedback: " The bags just arrived and they look GREAT! It was a pleasure doing business with your company and with Judi. Judi was very pleasant and helpful during the ordering and shipping process. We ordered the tote bags for our annual company picnic. Everyone was impressed with the quality and cost of the bags. I passed your company info onto our Marketing department; they order promotional items throughout the year." Kelly
Customer's Need: Dedicated to uncovering new therapeutic applications for partners' existing drugs. By utilizing the unique and highly efficient theraTRACE. Melior focusing on Therapy, and was looking for a therapeutic manner to promote their company.
LogoSurfing's Solution: LogoSurfing's team worked with Melior to pick out the perfect promotional item that also fit their branding message of therapy. When all was said and done, Melior picked the Gel Stress Ball. These liquid filled stress balls are great for promoting Melior and also serve as a relaxation device for their customers and patients.
Customer's Feedback: "I appreciate your commitment to customer service, and will make sure we use you when we are ready to purchase additional promotional products. You have been so helpful in sending samples and helping us chose just the right promotional item for our advertising project. We will be using you for all of our promotions."
Customer: Global Employment Solutions
Customer's Need: Global Employment Solutions has been in the national market for over 30 years. They have the expertise and resources to recruit top talent from across the street or the other side of the world. Global was looking for a spring time give-away to reward their current clients and attract new clients.
LogoSurfing's Solution: LogoSurfing's contacted several new suppliers looking for the perfect item. Global accepted LogoSurfing suggestion of Forget-Me-Not seeds. LogoSurfing now offers the full line of Bently seeds.
Customer's Feedback: "We have worked with LogoSurfing.com on many of our marketing initiatives. On our last give-away, we had our customers asking where they could get the Forget-Me-Not seeds for their clients. We will continue to use LogoSurfing to help us reward our customers and create national brand awareness for Global Employment Solutions. LogoSurfing offers a great selection of products, excellent prices, perfect customer service and most of all GREAT IDEAS!"
Additional Customer Feedback:
Louisiana Spirit Coastal Recovery Counseling Program
Louisiana Spirit Coastal Recovery Counseling Program is a state-funded Crisis Counseling and Stress Management program for individuals, families and groups most affected by the recent oil spill along the Louisiana Gulf Coast. Louisiana Spirit is a program unit within the Louisiana Department of Health and Hospitals – Office of Mental Health (DHH-OMH).
"We made a great team! We have learned from this experience. Many – Many thanks to you and your wonderful team! The next time we will be awesome!!"
"Many thanks Matthew to you and your team. "
"The bags just arrived – the managers love them! "
"Thank you! You are a life saver! I am still trying to get you at least the orders for the bottles.....”
"Have the tote bags and lanyards shipped yet or do you know when. My managers were thrilled with the pens and whistles. You accomplished a great job!"
"I definitely am going to speak to both managers on your behalf. I personally appreciate all the time and effort you put into getting us what we wanted. You worked diligently with me to make things happen. ... I don’t know what time they will be getting out. I am having problems with the company I ordered the pens from, so I am definitely disappointed that we did not go with you. If I cancel with them can you help?"
Subject: Fire Prevention Week
Hey Matt, Truck looks great! Thanks for the expedited service.
Winder Fire Department
Learn more about the Fire Prevention Event
"LOOKS GOOD!!! You have been awsome. We will definitly be using you again!!!!"
I recently purchased some water bottles from Teri Everette and had an awesome experience that I wanted to share on your web site. It looks like I might have to logon to leave my testimonial, but I don't know what my username is since I dealt directly with Teri.
I met Teri at an event held at Winder Barrow High School and contacted her when we signed up to do some marketing at a local event. I was one of those dreaded last minute customers placing a small order and from the initial phone call Teri was kind and helpful and even worked over the weekend to ensure we were able to order our items in time. She presented me with 2 different options which was greatly appreciated. In order to receive our items in time for the event, Teri personally drove to the FedEx hub where our package was to be delivered, picked up our boxes and met me after hours to get them to me. Being in a service industry, I can appreciate the dedication, attention to detail and personal customer service I received from Teri. She is a great asset to your company and I will definitely be calling her again. And the water bottles turned out great! Not a single thing could have been handled better!
Relay For Life is a fun-filled overnight event designed to celebrate survivorship and raise money for research and programs of your American Cancer Society. During the event, teams of people gather at schools, fairgrounds, or parks and take turns walking or running laps. Each team tries to keep at least one team member on the track at all times.
Thanks! Everyone is really getting into the spirit of the relay. Anne
"... logosurfing provided the new awesome water bottles for us"
" Your product is outstanding, please keep me posted on ..."
Thanks so much! Donna
Hi Judy, I am in receipt of your voicemail and I am absolutely amazed at the level of service your company provides. Calling and checking in is such a nice touch and really goes a long way. This year-C.R. will be heading up the student recognition committee, so she will be the contact person for our orders this year. Since recognition does not formally begin until February, I am positive that once that time rolls around if we decide to go with water bottles or any other form of appreciation with a logo, we will be in touch, as we enjoyed doing business with you last year. Thank you, SC
Just wanted to follow up with a THANK YOU for our order!! The reunion was a great success, even though we had Tropical storm Danny with 40mph winds and 4-6 inches of rain !!! The koozies you did for us were great and thank you for putting up with my MANY emails and changes !!! Kathie O’Dwyer ABRHS Class of 1979
(these are the LATE nighters after paying for extra hours at the bar, with the koozies!!)
"...received the pens today and they look great!! Thanks once again for helping me get this order processed. I really do appreciate all you did for me.
Softball Diamond Club
Since 1896, South Carolina State University has maintained a legacy of excellence in education. We have been home to generations of scholars and leaders in business, military service, government, athletics, education, medicine, science, engineering technology and more. Located in Orangeburg, S.C., SC State was founded as a land grant college with a mission of providing education and service to the citizens of the state. In its first century, SC State was a leader in education and continues to lead the way into the next century
Hello LogoSurfing: We’ve received the items and everything looks great! You guys have been great and we will use you again! I.B.
Hi Julie! I'm in lima, peru right now but we got the bottles, they were a big hit! People were noticing the nice color contrast and sharp detail! We were very pleased with the outcome and look forward to working with you guys in the future. Great communication and service throughout the whole process, too! It really was a pleasure! Hope you have a great holiday season!
We’ve received the bags and they look great. Thanks again for going to bat for us on the snafu by BIC and in ensuring that they hold up their end of the promotional deal. We especially appreciate you pushing back on them to reserve the red and black color for us. We look forward to having Logo Surfing quote on our future needs. Regards, Stan
Subject: Golf Tournament
I just wanted to let you both know the Golf Tournament was a huge success, and everyone was very well pleased. The shirts looked really nice. All of us who helped with the tournament wore the shirt. Everyone really liked their shoe bag and golf pouches also. Just wanted to let you know. It’s been hectic the last couple of days. Thanks! Sandra
PS – The pouches were perfect for the ladies to clip to their belt loops to put our cell phones and other small items in while we were helping with the tournament. They matched our shirts perfectly.
Thursday, October 22, 2010
I have just today placed an order through your company and wanted to express my extreme thanks and appreciation. Last week I was searching on the web for an item that could be personalized for the company I work for. I’ll admit logosurfing.com wasn’t the first site I visited but you offered some items that others did not and that intrigued me. While searching your site I fell in love with one of your products – the calculator business card holder. As hostess to events being held at our new Southampton showroom I felt this product suited us perfectly. I can put our logo on the front and put the business cards of the members of the ecollaborative in the holder. Perfect match! Unfortunately, when I went to place an order I got a little confused by some of the information requested. I clicked on Live Chat and was connected to Haruko Julie Watkins. Within seconds we were chatting and she was a HUGE help to me. Throughout the past few days we have e-mailed back and forth and not once have I felt that she was getting aggravated with me for asking so many questions.
Compliments to you for having such an excellent support staff at your company. I will definitely be shopping with your company again as the need arises. I will suggest you to anyone that asks about the calculators and/or getting items personalized.
Again, just wanted to say Thank You so very much to Haruko Julie Watkins and your company. Kudos!
Subject: Thank you so much!
These are wonderful pen sets!!! You guys are too kind. Will you send me a logo or something I can put on the bottom of our programs? I will be announcing at both concerts that you were our sponsors.
Subject: RE: update
Hi Matthew, THANK YOU very much! I am very appreciative of the wonderful customer service. I can’t wait to see our products.
Have a great evening!
The water bottles are great. The bottles were a big hit as a gift on our Lion/Volunteer Recognition Day to all of our Volunteers as well as our Lion's Clubs that support us.
Subject: RE: Cups
They are here!! WE LOVE THEM!! I’ll be back in touch for the other stuff. J
Subject: RE: 15373 Tracking Matthew, They did arrive the other day and I’ve been meaning to email you to let you know they look wonderful – we are very pleased. Thank you so much for all your help with getting the order placed and completed so quickly.
Happy holidays to you!Jeni
Subject: RE: follow up
Hello Mathew, Thank you it was perfect! It was more than what I expected.
Thank you, Rosa
Subject: RE: 15898 Tracking
We received the ear buds today, which look really nice.
Subject: Shirts came in!
I just wanted to let you know that we received the shirts at 11:40 am. They look great, and everyone was pleased.
The golf shoe bags have all been packed with the shirts, golf pouches, and some other small items that were donated by some of our vendors with their own logos such as koozies, hand sanitizer, note pads, and pencils. Anyway, everything looks great, everyone is pleased, and we are ready to set everything up tomorrow at the golf course and club house.
I really thought the shoe bags looked great, and I hated to have to even mention the minute issue. Anyway everyone is pleased with everything and appreciates Logosurfing.
Thank you for helping us make this tournament a success. I know you helped us a lot in many ways, and just know this is an extremely worthwhile Charity event. We have been able to help so many disadvantaged children each year through this event. We have purchased a bus and other big items for the Boys and Girls Club. We have a huge event at Christmas where we give a-way so many gifts we purchase and wrap for the children who wouldn’t have Christmas otherwise. It means the world to them. You should see their faces and the hugs we get at Christmastime.
Subject: RE: Proof of your PO# 14836 You are WONDERFUL! Thanks so very much. You have saved me!!! Carol
Thanks so much – you have been the best I’ve gone to so far – really appreciate it!
This customer was extremely pleased with our fast turn around time. They have been a loyal client of LogoSurfing.com for several years.
Wow, that's quick. Thanks for everything, LogoSurfing has been good to us. Ed I just received the fans I ordered. Thank you so much for getting them to me as quickly as you did. I really appreciate all of your efforts and will not hesitate to use your company again.Thank you,Willliam and Janet Redmond Lenoir City, Tn
Thanks so much for all of your assistance and attention to detail on the speaker order. It was a pleasure working with you.
Thanks so much, and I look forward to future work.
AG Events, Inc - Corporate & Special Event Planning
Thanks for stepping up to the plate with all of the wild pitches that have been thrown during all of this with the manufacturer. We appreciate you working with us and for us to meet our needs.
Thanks again, Stan
Thanks Matthew! This is great news and I really appreciate your persistence for us.
The cups were delivered today!! They look great! Thank you!!! I may be able to get Apalachee to order some too….!
Service Culture Manager
Perfect, NICE, QUICK WORK, we will use you again for other items in the very near future, GREAT! Thank you! Regards J.Reid
The package arrived and the pencils look great! Thanks so much for your support throughout the ordering and fulfillment process. Will definitely pass your company’s name on to others that are looking for imprinted items.
Thanks again, Howard
They made it! They look great and sound good too! Thanks for your help and I am sure they will be a hit at the fair. I think we will probably run short because I think people will be coming to our booth special to get one. We're gonna require that they do a short firearm safety lesson to "earn" a whistle. Safety is our goal...
Thanks again, Gaine
2 days later...
The whistles were a hit! They were meant for women to use as a safety whistle but as you would guess, the kids all wanted them. We gave them to kids if they could tell us a safe gun handling rule which we had posted on the walls or printed on the table but we told them that it could only be blown early in the morning. lol That got a good laugh out of their parents! Thanks again, Gaine
Over 55% of our customers reorder within 90 days – Here is what some of those repeat customers have to say about our team:
You are really something, Matthew! I will be out of rulers today, so this is great news.
Thanks VERY much!!! Joan
Haruko, The bags look SO GOOD! I have given the invoice to our finance department. They should have the check out to you today or tomorrow! Thank you so much! Embraco North America
Subject: RE: LogoSurfing.com Order Confirmation - 15513Looks great. Thank you Matthew. It’s been a pleasure doing business with LogoSurfing. I’ll keep you at the top of my list for future orders.
Sincerely, Kristin S
Subject: RE: Golf event
The event was great. Weather was fantastic; a bit windy at times though. Everything that you guys provided was superb.
Thanks again, Standon
Thank you for all of your help! Can’t wait to see the fans, and I can guarantee we’ll be back next year : ) I hope this file works. Thanks for the walk through, and again thanks for being so patient. I have degrees in music, and I just got the Adobe software last week and have never used it before. You guys are pretty awesome. Lana
We got our order today and we are VERY, VERY, VERY, pleased!!!!
Thank you so much. You all (can you tell I’m from Texas) did an awesome job! Lina
"The fans arrived. They look perfect!" Lindsey
Hey Matthew, We got the pencils a week or so ago and look fabulous! Everyone loves them! Thanks again! Merinda
Subject: Flash Drives
In case I didn’t emphasize enough over the phone….we LOVE them and have been showing them off around the office. They are a BIG hit! Thanks for all your help!
Subject: RE: 15368 TrackingMatthew: Pads came yesterday. They look great. I am going to recommend that our Columbus, Ohio office order some. THANK YOU Jack G.
I just want to let you know that I received my order. Thank you very much. You have been GREAT to work with. I know I will be using LogoSurfing again when I'm ready to replenish my pencils.
Best, Denise Lyn
Just wanted to thank you as the pencils arrived on Friday so they are now with the client. I very much appreciate your attention to detail and hope to work with you again in the future one day. All the best Heather
I really appreciate the service. You've surely earned our business in the future. I will let the client know that there will be 500 shipped overnight today for arrival tomorrow. I will also let them know that the sharpened and remaining pencils will be to them early next week. Again, THANK YOU!
"....that's terrific! Thank you for all of your efforts! I will definitely be in touch for future orders!"
"The koozies arrived today and look great! Thanks! Lara
Thanks so much! We are very pleased with your product and service, so I will contact you for promotional items in the future. Regina
Subject: Re: Tracking for Pens and Pencils "I received the pencils today and they look terrific..." Eric Subject: RE: compu cases ... Thanks so much! You have been so helpful. I will definitely be ordering some more stuff from you in the future. Do you know about how long these will take to come in?
Suject: Re: FW: 15089
Thank you very much. You were wonderful to work with.
Subject: RE: 16312 Tracking
Pens showed up already today!! You guys do good work!
State Farm Insurance
Subject: key tagsAllison and I love the new key tags! Thank you so much for all your help! Elaine
Matthew, Hi there! Just wanted to again thank you for delivering on the pencils! They look great and the client is VERY pleased with them.
RACHAEL Thank you so much Matthew. I really appreciate all of your support with getting this done so quickly and cost effectively for us. We will be sure to use you again and I hope to give you more notice on future projects. Thank you.....
They arrived and are PERFECT! Thanks so much. I will definitely utilize your companies services next time we need personalized products. Thanks, Tammy SUNation Solar Systems
I received them (magnifiers) today and they look great! Thank you! Please let me know if you have a sale on these ever. I will likely order more. Thanks again! Kati
You guys do GREAT work. It is exactly what we asked for. Thank you so much for everything. Rarely have I ever sent something in pieces like that and received it back the first time perfect!
Thank you for the excellent job that was done on the fans that I ordered for my church. They arrived Sat., Aug.14th. I look forward to ordering from Logo Surfing in the future. Linda Allen
Matthew: I have them they look Great!!! Thank you very much!!
PS: Happy 4th!
Subject: Mechanical Pencils
Hi Julie, The mechanical pencils came out terrific!! I was a little worried I wouldn’t get them today. They arrived about 4 p.m., an hour before the office closed for the day. Jon
We received our personalized pencils yesterday and wanted to tell you "Thank You" so much. Our son was thrilled with them. We look forward to doing business with you again in the future. B. Downing
We are in Nashville and have tons of fans here and they look incredible! Thanks again! :)
Subject: RE: LogoSurfing.com Order Confirmation - 14929
I just wanted to thank you and your staff for being so helpful throughout this process. Your constant contact with the customer and great customer service are fabulous! I am looking forward to receiving the order and have told many of my coworkers about your business. I believe that you will have much more business from (X) School of Technology in the future. Thank you for being a wonderful business to work with!
The printer just called me that the lenticular cards arrived.
Once again, I want to thank you for your help and the professionalism manner for which you handle this project.
Hope we can do more business in the future.
Have a great day,
Subject: RE: bottles arrived
You made a good decision with the white Imprint.
Add me as a testimonial - i'd be happy to participate - you've been amazingly responsive!!!
ps i bought ribbon with music staff printed on it and am tieing it around the bottles.
might attach chocolate guitars, too...not sure yet....
Thank you so much for the quick response to our shipment problem. The new delivery arrived today and every mug is in great shape and looks beautiful! You have been so wonderful and we will definitely be using logosurfing.com again for our school district needs.
Thank you for the excellent service and quick response to meet our deadline!
As I was opening your email my husband walked in the door with a package. The pencils!! Thank you. They look great. Will give them out at the end of our VBS this coming week. God bless you and your family.
In His service,
Mary Ann Walden
Subject: Re: 15473 Tracking
MatthewI rec. the koozies, great job. Thanks for your help and suggestions.
Thank you, Kevin W.
Good Morning, I want to thank you for your professional help in selecting marketing items that are within our budget. With the current economic situation we, like many other companies, are trying to keep our cost down when it comes to marketing items and your help proved that we could afford to spend a little money on marketing. LogoSurfing has many quality items at a low cost to choose from and the results from your suggestions on how to set up the print for our pads and ink pens makes me proud to pass out to prospects and customers. I was very happy with your service from start to finish and the speed in which we received the items. I will not hesitate to mention LogoSurfing, if I hear someone looking to purchase marketing items. Regards, June
Subject: Great Products and service
Received! Thank you again for all your help!
Sylvia Nierling, Director of Sales
Hi Julie, I just got the dry-erase board delivered up to the office today, it looks great! Great job, as usual! Cheers, David
Subject: RE: 14792Go us – yah! Thanks for making this happen…you rock!
We received our key chains, they look great. Thanks for all your help. Thanks, Cassidy
We are looking to order plastic stadium cups and would like a sample please. We just placed an order for hand fans and looking for a good price on cups. Great Customer Service!
Williams Family Dentistry
Subject: Re: Pencil Tracking
Hi Matthew, I received the pencils today and they are very nice. Thanks for all the work you have done to process this order. Your company is very great to work with.
The fans arrived and they look better than we expected. Thanks for getting it to us so quickly! I really appreciate it.
“We at Pizza.com made the last minute decision to attend a relevant trade show for our on-line portal and we needed a way to help get the word out. We had very little time and a limited budget. We called LogoSurfing Promotional Products and they stepped up and made it happen for us. Within 24 hours our products were on the way to our hotel in Las Vegas. The pens we selected looked great and we had lots of positive comments from the attendees. We would certainly recommend LogoSurfing.com for anyone looking for products to promote their message.” Ed - President
Subject: Re: LogoSurfing Donation
Thanks again for the pens/pencils. We packed hundreds and hundreds of backpacks earlier this month and distributed them to the local children in need. I am checking to see if you have heard about the erasers. I have not seen them yet. If you have time, check out our website for pictures from our backpack packing day. What a great feeling to supply these kids with the tools they need to be successful in school! Thanks again! Cindy Dittmer
Here is the purchase order for our 2nd order. I really like your company and will keep you bookmarked for all of our printing needs. JBeth
" Our staff are enjoying the Magic Stress Balls. Thank you and your team so much for the prompt response and professional service." Kindest regards, Kimberly
"Thank you; your kindness is appreciated. This has been a great experience" Rhonda
"The bags just arrived and they look GREAT! Thank you very much for all your help. Thanks again," Kelly
Subject: RE: LogoSurfing.com Order Confirmation - 14088
Thanks as well. I appreciate your help and also look forward to working together in the future!!!
Have a great weekend!!!
Received the pencils. They look great.
Thank you! Krista
Subject: FW: Checking in!FYI… Keep up the good work! We love working with you guys!
Subject: Re: Pencil Tracking Number
We got the pencils yesterday and they are perfect! Rachel gets to start campaigning on Monday and she is so ready! Thanks for such a fast turnaround. We will tell our friends about LogoSurfing! Jill
I received the pencils last week. Just wanted you to know how pleased I am with them. They really look nice. Thanks for your help. Billie (Austin School System)
Ahhh - that makes sense now!! Thanks - have a great weekend. We were very pleased with our product and our price!
I just wanted to let you know that the padfolios arrived this afternoon and they look GREAT! You guys really did a wonderful job. I really appreciate everything you did to make sure they got here on time. They'll be the perfect addition to our function this weekend. It was a pleasure working with you. Have a great weekend,
...."I loved the service and product I received from your company! Dealing with your company was a pure joy! Everyone was delightfully helpful and courteous!" Mary - Sequatchie K12
Many thanks to Judy Lowery and her team who bent over backwards to ensure that everything AGAPE HOUSE MINISTRIES - BAHAMAS needed for our Womens Conference in April 2009 and our Mens Conference in June were designed, completed and delivered to our satisfaction. The quality of your work and customer service is unprecedented we will continue to patronize LOGOSURFING and spread the word in the BAHAMAS.
Judi-We received our fish yesterday! The bosses were very happy with the product and the imprint. Thank you for all of your assistance in this project.
I will be recommending Logo Surfing to anyone who is looking for quality and unusual imprinted products.Thanks again & have a great day.
Thank you very much very much for your help!!!! Hope that we can do business again very soon.
Perfect! Never doubted you! Thanks again!!! - B.M.
Hi Matthew – just wanted to drop you a line to let you know that we received the PIPPIN magnets and we LOVE them! They look fantastic! Thanks very much for all of your help. We are very, very pleased with the final product.
Hopefully we’ll get a great response from them.
Center Theatre Group
I just wanted to write and comment on the excellent service I received from one of your staff. Judith Lowery worked with me so patiently and just did an outstanding job helping me buy calculators recently. She helped me make my order, and then helped walk me thru the process of getting them with a purchase order.
I hate it that it became a monumental effort to get things straightened out in the main office to get them paid for! The book keeper' s computer died, then the program to make out purchase orders was messed up, then I had to be out for a root canal, and generally it was one disaster after another and several days before I could get Ms. Lowery all the information she needed.
She was so nice to email me and keep me informed on everything that was going on in the transaction. Sometimes it is very difficult to get to see our office staff, let alone talk to them. It was Ms. Lowery who kept me informed on what my own work place was doing!
I know working with our office staff must have been a royal pain for her. It was an ordeal for me, and I KNOW AND LIKE the bean counters at work!
I was so lucky to have Ms. Lowery working on the order on your end. I don't think I could have made it through this whole process without going postal on our office staff if it were not for Ms. Lowery's patience, kindness and endless supply of encouragement.
Again, I just wanted to write this to tell you what a hard-working, efficient, and kind individual you have working for your company. She really gives your company a positive image for the public and represents the best in customer service.
Sincerely, Mary Hill Johnson
Subject: Re: logosurfing 15097 tracking
We received the pens yesterday. They look great. Thanks for all you help.
Subject: RE: Go Dog Pack
I just wanted to thank you again for the shirts and water bottles. I have had so many students and parents say thanks. I really appreciate the help.
The boxes of stickers look great. We are very happy with the results. Thanks for everything
Kent - L.L. Park
Judi, Thanks for the Christmas greeting. I wanted to thank you for the great pencils you did for us - they are getting a great response from the youth and those in our community we are reaching out to. Thanks again and looking forward to working with you in 2009.
I wanted to take the time to thank you for working with us so expeditiously last week when we were in a panic on what to do about our promotional items. We did receive the items as promised on Wednesday morning just in time for the events.
I know a lot of business owners who have ordered promotional items from different companies and just were not satisfied with the quality or the item and/ or the quality was misrepresented. I really like the items. They are exactly as we discussed and the images Hair Flare Inc approved. Is there a printed catalog you guys can to see us at the address below?" Thank you, Shavon
"Good morning, This e-mail it to tell you what a wonderful customer experience I had with your company. To often people are quick to send messages about bad experiences while good experiences go somewhat unnoticed. On 06/20/2007 @ 22:54 I e-mailed a "possible order request" to your service address. Within 2 minutes I received a reply from your associate Matthew Watkins. He put me in touch with Judith Lowery and stayed part of the conversation until he knew I was taken care of.
The order I wanted to place was not large and I had to keep a budget in mind.These two associates treated me like I was their only customer. The responses were fast, friendly, and very professional. Judith was able to help me place an order that met my needs. The order needed to arrive by July 13. I received it today. Because of these two associate you can count of me for return business. You can also count on me to give you company name to others. I am sure I do not have to tell you how lucky your company is to have associates like Matthew and Judith representing you." Deb
"Morning Judith, I wanted to take a moment and say Thank You so much for the Picnic Back Pack. It is just perfect for several trips !! I gave the chief his gift as well, and he loved it. We not only have gotten great promo products from you over the years, but you always find ways to reward our loyalty. You should be hearing from him soon. Thanks again. It's just so perfect, I can't wait to take it out !!" Debbie
Judy, "We are good to go. Thanks for your help you provided the service that my company requires. I appreciate it very much and if you will send to me your boss’s email address I would like to contact him and let him know just how well you took care of my order.
This is our first time with your company and I am very well pleased." Donald
Just wanted to let you know that I got the pens yesterday and it was exactly what I wanted!!! I've already sold some to my co-workers who've said "Oh, goody, goody!! Thanks again for all your help!!" Teri
"I had an odd request; I needed a large number of pens that can be taken apart and reassembled.
We train mentally challenged individuals how to work then find them employment.
LogoSurfing provided, free of charge, hundreds of pens that are being used for assembly training. Thank you LogoSurfing for providing these training devices (pens) that will help make many individuals more independent." Sincerely, Eric
"I can’t thank LogoSurfing enough for their patience and exceptional customer service! No matter how many times I changed my mind about what item to get and no matter how many questions I had, LogoSurfing was always very quick to respond and extremely easy to deal with. I have referred many clients and colleagues to LogoSurfing.
The items that we have bought were delivered in a timely manner and they were exactly what I wanted! I am a LogoSurfing believer and I will continue to shop from them! When you find a company that is willing to go above and beyond to ensure customer satisfaction, you stick with them! And, that is exactly what I will do! " Thank you, Julie
"Recently you printed pencils for me with a really great wedding graphic. I wanted your team to know how much we loved the pencils and the customer service was excellent. Thank you very much and we will be back for more promo pencils. Thank you very much!!!" Susan
“I ordered personalized wedding pens for my sisters wedding. I wanted you to know that I appreciated the effort you made to meat our deadline. I put this off till the last minute and your team delivered a great imprinted pen. Thanks for everything!” Stacey
“Logosurfing.com helped me find the perfect imprinted key ring. We sell automotive paint to repair shops and car dealerships. Our keychains had our logo and phone number and have been a hit with our clientele. Thank you so much for your help.” Betty
“I wanted to take a moment and praise the level of service your team provided me on my recent order. I have been a buyer of promotional products for years, and this was one of the best experiences I have had to date. I will buy more personalized key chains from you again!” Stephanie
Subject: Re: FW: 14803 Pencil Tracking number
These came today. They are perfect! Thank you so much for all your help and attention to detail.
Maureen Dominican College SW Dept.
Subject: Re: Pencil Tracking
Thank you. We have received them and they look great. I appreciate your quick response on my order.Have a great day! Sue G
"The magnets look really good! Thank you very much. You will be highly recommended by me. You probably won't hear from me for a while for more orders until my site goes live, but when I am ready, you sure will." Matt
Judi, I just wanted to thank you for all the help you've given me. Thanks for being so accessible and patient. I look forward to receiving the shipment and in doing work with your company in the future! Have a great day!! Kate
Subject: RE: PO#-KW
YOU HAVE BEEN AMAZING thru this entire process. THANK YOU!
Subject: RE: 16007 Tracking
I appreciate the quick service. Everything turned out great and for a great price. I will save your information in my records when I have future needs. Thanks again.
Other LogoSurfing Customers Include: